Knowledgebase: PamFax Installation
PamFax Tester - Trace tool to locate a problem
Posted by Christoph, Last modified by Richard S on 06.04.2016 - 11:27

If you can't start PamFax or have some other technical problem you can help us resolving the problem on your machine by running the tool called 'PamFax Service Tester'. It will help us find out more about the issue you are having. You may download the Tester application and run it without any installation.

Once it is started it will automatically perform some tests. Please add as much information as possible regarding the problem and how we ca reproduce it into the textbox before you send the report to us. When done, please click on 'Report' and all the results will be send to us for analysis.

Note that all data is kept completely confidential. No fax content information is sent.

Click here to download the FaxServiceTester Tool


Requirements:
- Windows XP, 7, 8.x or 10 (32-/64-bit)
- Microsoft .Net Framework 2.0

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