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Knowledgebase : PamFax Functions
Please open this page in the PamFax Portal and make sure the email options are checked: https://portal.pamfax.biz/myaccount/notifications/ After that you should receive the email notifications.
If you have PamFax showing pricing in another currency than the one you want, you can easily change the currency settings. The default account currency is set in the PamFax Portal. Open the settings page and change the currency as needed. The page l...
You can easily change the language settings in PamFax via the PamFax Portal at https://portal.pamfax.biz/myaccount/localization/
Unfortunately our provider is unable to send to Italian 0800 numbers at this time. The problem is a provider issue. We are working with them to resolve this issue and hope to be able to offer a solution soon. Note that many companies also offer a normal ...
Sent faxes are stored for 30 days. Make sure you download a copy of the transmission report (available from the PamFax Portal in PDF format) if you need proof of sending. Note that PamFax will not notify you of faxes that are removed by the maximum storag...
With PamFax it is very easy to send a personalised fax page to a list of contacts. We've described how to do this below: 1. Create a custom cover page template with all the personal fields you want to have on the fax. 2. Import all contacts into ...
You can easily remove the online storage settings from PamFax by accessing the PamFax Portal and then clicking on "Faxes" and "Backup" (Direct link: https://portal.pamfax.biz/myfaxes/backup/). First, check all three checkboxes on the left regarding the ...
Currenty it is not possible to select a date to send a fax when you're not present at the time when I would like this send a fax. We plan to offer this option in later PamFax versions.
There are two fax quality formats, FINE with a resolution of 204 x 196 dpi and NORMAL with a resolution of 204×98 dpi. PamFax sends all documents in fine quality. This means you will be able to send small text letters much better than with the norma...
PamFax supports documents from Microsoft Office 2003, 2007, 2010 up to 2016. You can send Word, Excel or Powerpoint files with PamFax. PamFax also provides free add-on plugins for Word, Excel and Powerpoint which allow you to send documents to PamFax d...
PamFax will try to deliver the fax to the entered number up to three times. Should that not be successfull the fax will show as "failed" with the exact reason in the PamFax Portal. Depending on your notification settings you will also receive an email and...
The maximum file size of a document that can be sent via PamFax is 40MB.
Yes. You can send faxes by the thousands as easy as entering your list of fax numbers in the PamFax application (Step 2, option to send to multiple numbers). You can even fax directly from any Windows application or use the Microsoft Word mail merge...
When you rename the PamFax printer in your Windows control panel, you will get this error message: "The path where to save PDF files is not specified. For support contact the distributor of the application that installed novaPDF on your computer." It's hi...
Due to changes in how online storage providers work, we had to update PamFax. Box, Dropbox, Google Drive and OneDrive regularly do updates to their systems and APIs. As such we need to update as well. In some cases this means that you will need to re-au...
Currently, PamFax does not support sending a fax to a number where after dailling an extension number needs to be entered. We are looking how/when we can support this and till that time suggest you try to find a non-extension number (usually there is such...
Yes, you are ale to scan directly from PamFax. Just start PamFax and click the "Send a File" button on the first screen, then click the "Scan document" button. The "Scan document" button is only available when you start PamFax on your local machine (no...
There are multiple methods to send a fax with PamFax under Windows. They are listed below. 1. From the desktop by clicking on the "Send PamFax" icon. 2. From Word, Excel 2003-2016 or Microsoft Outlook. 3. From Facebook and Salesforce.com by installing th...
There are two situations where PamFax will charge more then the standard rate for a fax. 1. The fax number you entered is known to have slow transmission. 2. You are sending to a service number or mobile number which is zone 6 or up. In ...
Yes, if your fax failed you can resend the same fax with one click from the PamFax Portal. Sign in and in your fax history find the fax that failed. Then click on it to see the details and you will see the option to resend it.
PamFax allows you to create and upload your own cover pages. The process is simple: 1. Create a document in Microsoft Word or Open Office. You can take an existing template and add several variables, which will be automatically filled by PamFax with v...
You can easily import your contact data from other systems. PamFax accepts standard the following data formats: CSV, LDIF or vCard. You can only import contact information which contains at least a name and fax number. For further information how to exp...
PamFax does not directly support OCR in the sense that PamFax would automatically generate an OCR document from an incoming fax. But since PamFax has Google Docs integration there is a workaround for this. You need a Google account and you need to activa...
PamFax allows you to send to up to 10.000 recipients at one time. This is easily done in the PamFax Client or Portal page after logging in. Sufficient PamFax Credit is required to complete the sending process, this should be added prior to submitting t...
PamFax can easily be used on all Linux systems without any installation: all features like sending and receiving faxes are available from any modern web browser in the PamFax Portal.
Yes, PamFax does support sending to toll-free numbers like 0800, 0877, etc.. However the page price is higher than to a normal fax number. This is because we send via different providers not all located in the same country. As such a cost is associa...
Introduction [1] Installation [2] How to send emails as fax [3] How to choose recipients only [4] INTRODUCTION This manual gives you an understanding of the main functionality for the Outlook integration of PamFax. PamFax for Out...
To be able to do this, you need an active subscription (Basic or Pro Plan). Then in the PamFax Portal (https://portal.pamfax.biz), click on https://portal.pamfax.biz/myfaxes/backup/ to open the settings page for the Box backup. You will now be able to ...
No, PamFax Credit does not expire. You should however use your PamFax Credit every 180 days to keep the PamFax Credit in your account active. We will send you a chat and/or email message 30 days in advance to tell you when your PamFax Credit becomes inac...
When you send a fax you can enter the fax return number and name in the PamFax Portal that will be shown on the header of the sent fax. Click on "Portal" in the PamFax client window to open the portal and then click on the "Settings"...
Skype have unfortunately removed the ability for partner applications to use Skype Credit back in 2009. As a consequence we switched over to an alternative "Pay As You Go" offer which will allow occasional PamFax users to still use PamFax "On Demand" wi...
PamFax is available for Windows, Macintosh, iPhone/iPad, Android (phones and tablets) and Blackberry. I addition you can access PamFax with any web browser. In addition PamFax integrates into Microsoft Office, Outlook, Facebook and Salesforce. Once yo...
Yes, after installing PamFax an icon is added to the toolbars in Word and Excel (2003 - 2013). You will then be able to send a fax directly from Word or Excel. In addition we provide an add-on for Outlook (2003- 2013) which is available to easily send...
Pamfax will inform you via one of the below methods: * Skype Chat * Email * SMS The Skype chat and email are free, the SMS involves a cost per SMS. You can configure these in the PamFax application or in the Portal. These can be chang...
In PamFax we provide direct and secure access to online storage systems. Currently we support Dropbox, Box, Google Drive and OneDrive. After starting the PamFax application or logging into the PamFax Portal you click on "Send document". The next window s...
There are multiple reasons why a fax delivery may fail. You will receive the reason via Skype Chat, Email or SMS and you can see the reason in the PamFax Portal. PamFax recognizes different error situations. Based on statistics of all failed fax jobs...
You can submit the following file formats to PamFax: GENERIC FORMATS PDF - Adobe PDF PS - Adobe PostScript EPS - Encapsulated PostScript WORD PROCESSING FORMATS RTF - Microsoft RTF DOC and DOCX - Microsoft Word DOT and DOTX - Microsoft Word Templ...